How to develop Emotional Intelligence at work?
While some aspects of Emotional Intelligence may be innate, many can be developed through intention and practice. Organisations can improve this among employees by encouraging both individual and team development.
Training and Workshops
Structured sessions help individuals learn tools and techniques for managing emotions and understanding others.
Group Activities
Exercises like scenario role-plays or card-based games can raise awareness and foster empathy.
Reflection
Journaling or reviewing past emotional reactions allows people to understand their own triggers and patterns better.
Learn from criticisms
Criticism can be a positive learning experience for emotional intelligence (EQ). Instead of reacting negatively, consider what you can learn from a different perspective. It is also important to recognise and dismiss invalid criticism, which requires developing tolerance for using feedback as a learning opportunity.
Practice
The hardest part of developing Emotional Intelligence is applying it. Use tips from Thomas' Emotional Intelligence assessment, as well as other courses and mentoring to enhance your emotional intelligence for personal balance. Be patient; it takes time to integrate it into your life.