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Managing user permissions

User permissions determine what each user can see and do within the platform. There are three permission levels, and each user's permissions can easily be viewed and updated from the settings tab

Permission levels explained:

Owner
The owner has the highest level of access. This person has all ‘admin’ permissions, with the added ability to manage the organisation’s subscription and billing information. There can only be one owner per account, and this is usually the person who set up their organisation’s account.

Admin
Admins can carry out all core tasks such as inviting users, managing candidates, creating roles, viewing profiles, and building teams. Admins have full access to day-to-day functions except for managing subscription or billing settings.

Viewer
Viewers have access to any content shared with them. They can see their own profile, roles that were shared with them, and may view team or colleague insights. They cannot make changes to roles, candidates or manage other users.

How to manage users and their permissions

  • Click on your initials in the top-right corner
  • Select Settings
  • Go to the Users tab

  • You will see each user's name, email address, and their current permission level.
  • Users who have not yet accepted their invitation will appear as ‘pending’.
  • By selecting the three dots next to their name, you can resend or remove their invite or change their permission level.

  • You can add new users to your organisation by clicking on the ‘add users’ button in the top right section of the page.
  • Enter the email addresses of the users you want to invite and select the appropriate permission level. Click ‘Send invites’ when you are ready.